Support and maintenance

Website and application maintenance ensures the long-term functionality and security of your system, with timely adjustments for smooth operations and growth.

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Why is maintaining your website or application important?

Launching your website or application is just the first step. To ensure your website or application functions well, remains secure, and stays up-to-date in the long run, it requires regular attention. Every website or application needs continuous monitoring, minor adjustments or updates, and timely responses to issues or user needs.

To simplify this process for you, we offer maintenance contracts that provide a fixed number of working hours per month for a monthly flat rate. This ensures timely responses to your requests and consistent operation of your system throughout the year.

 

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What does reactive maintenance include?

  • Defined monthly working hours (example: 1 hour per month, totaling 12 hours annually)
  • Faster response to your requests (within 48 hours of problem reporting)
  • Easier work management since individual task offers or approvals are not required for each request
  • Lower hourly rates compared to one-time payments

Submit a request via the form, speed up the resolution of your inquiry, and take advantage of the benefits of flat-rate maintenance.

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What does proactive maintenance include?

If your site uses complex systems like DNN CMS or nopCommerce, proactive maintenance becomes especially important. It includes:

  • Continuous monitoring of the application’s performance
  • Cleaning unnecessary data in databases and file systems, preventing system slowdowns
  • Timely detection and resolution of minor issues before they escalate
  • Monitoring and applying security and functionality updates for your application

Our team regularly monitors your application's status monthly, alerts you to potential issues, and proposes optimal solutions for improving system performance and security.

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Benefits of a Maintenance Agreement:

  • Website or application security and stability

  • Faster and more efficient problem resolution

  • Time and cost savings through optimized service usage

  • Problem prevention before they affect your business

 

Let's talk

Schedule a meeting, request a quote

If you want to ensure quality and reliability for your website or application throughout the year, please contact us to arrange a package tailored to your specific needs.

Contact us